FAQ's

  • Culloden Battlefield

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  • Lallybroch

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  • Cranesmuir, Culross

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  • Blackness

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  • Doune Castle

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Frequently Asked Questions


Got questions? we've got answers.

If you don't see the answer to your questions, please get in contact and we will be happy to help.


Tours


  • What is your cancellation policy?

    If you cancel with 35 days or more notice, you will get a full refund. We can also try to reschedule your tour for another time and hold your booking, the choice is yours.

    *NOT applicable to Multi-Day Tours*

  • Do you offer hotel pick up?

    Yes! all our tours are private and will be only the group you book for. An extra of your tour being private means we come to you to begin your tour of Scotland and return you to your hotel at the end of the day.

  • Do you pick up from AirBnB's?

    Yes! our guide can meet you outside the address of your apartment.

  • Do we stop for lunch?

    Yes, we stop in small towns and villages, where our guides can recommend a place to eat. 

  • Is this tour just us?

    Yes, private tours are exactly that. A tour just for you and your party. If you are travelling alone then it will be just you. 

    *Excludes Small Group 7 Day Tour*

  • Do we have to book admissions?

    No, all the locations we visit have walk up times. You will have to pay for admissions but we don't have to book in advance.


Itineraries


  • Do itineraries change?

    Your tour will always follow the itinerary as closely as possible. However in some cases visitor attractions may be closed or traffic restrictions can impact the tour route. 

  • What's included?

    Included in your tour is a private vehicle, private driver/guide, bottled water, hotel pick up and drop off.

    *Multi-day tours include admissions*

  • What is excluded?

    We exclude accommodation, admissions and meals from our itineraries so you can travel however you want.

    *Multi-day tours include admissions*

  • Should I take out travel insurance?

    Yes, we all ways recommend that you take out travel insurance in case of any unforseen circumstances.


Guides


  • Can we request a guide?

    We cant gurantee a specific guide for each tour, however we always aim to provide the best experience no matter what guide you have.

  • Does the guide have lunch with us?

    As you wish, the guide can have lunch with you. Feel free to ask our guides to lunch, they will be more than happy to spend the extra time with you.

  • Should I tip the guide?

    Honestly, our guides would never refuse a cheeky bonus. However it is up to you and the amount is at your full discretion.

  • What languages are available?

    The tour will be delivered in English as we only have english speaking guides.

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